A case, not a note
Every damage links vehicle, driver and booking — with a status chain and complete change history.
Workshop & operations
Damage management
A damage case links vehicle, driver and booking and carries its liability question, deadlines, costs and documents — instead of bouncing between mailboxes.
Liability types Own · Third-party · Pre-existing
Cost items Individual, correctable
Deadlines Per case, with overdue list
Export Cases and financial report
From the photo in the car park to settlement
The report can come from the driver's self-service portal or be created directly by administration. From there the case runs a clear status chain: own fault, third-party fault or pre-existing damage is classified, cost line items are tracked, and claims against the insurer are handled with a communication trail.
What it does
What the module actually does
Classify liability
Own fault, third-party fault and pre-existing damage are distinguished, because everything else follows from it.
Deadlines and overdue items
Set and monitor deadlines per case; a dedicated list shows everything overdue across the fleet.
Cost line items
Repair, deductible, diminished value, expert report and rental car as individual items — correctable rather than overwritten.
Claims against insurers
Create claims, assign the insurer and document the communication on the claim.
Analytics and export
Damage analytics dashboard, financial report and export for insurers, audit or the annual review.
Workflow
Case status
- 01 Open
- 02 In progress
- 03 Repair scheduled
- 04 In repair
- 05 Repaired
- 06 Closed
Frequently asked questions
Yes, with photos from the self-service portal. Fleet management reviews the report; on acceptance the damage case is created — including the photos as documents on the case.
Damage management runs the operational case. The insurance module manages policies, premiums, certificates and loss ratio. Claims connect both sides, and insurance companies are shared master data.
Cost items are corrected, not overwritten. The change stays traceable — a prerequisite for the numbers holding up later against insurers and auditors.
Works together with
Insurance management
Policies, premiums, certificates, risk profiles and loss ratio per vehicle and driver.
Driver submissions
Drivers report odometer, tyre change, damage and fuel receipts themselves — administration just reviews.
Document management
Attach documents to vehicles, receipts, damages, fines and licences — on your own storage.
See this module with your own data
30 minutes, no sales pressure: we show the module in the context of your fleet — self-hosted in your data centre, GDPR-compliant, made in Germany.